Customer Support Center

Submit Service Request

Need some support? Complete this form and we’ll respond within 24 hours. If you have an emergency, call us!

PCI Agent Software

If instructed, download this installer to connect PCI to your server and/or workstations so that we can analyze and support your network.

Client Access Portal

Gain access to the same tools PCI uses to manage your service account. Get real-time access to billing reports, check the status of your service requests, and more.

PCI Support on Demand

If instructed, follow this link and enter your code. Use this option only if you’ve been in contact with us and have a new code.

Portal Training

Watch our Client Access Portal Training Video to learn how to log into your Client Area, get updates on your Work Orders and more!

Performance Connectivity, Inc.

Performance Connectivity, Inc. is an IT Managed Service Provider in Purchase, New York. We strive to provide fast and effective computer solutions to small and mid-sized businesses.

2900 Westchester Ave., Suite 105
Purchase, New York 10577

Main Office: (914) 934-9775
Sales Department:  (914) 368-1251