“I have worked with many computer companies and found that Performance Connectivity, Inc. is one that has the most experienced technicians in the field not only with their products but with third party vendor products and software. Whenever I call them with a problem and they have to send a technician out they are always very prompt. I found that their best asset is their customer service and their technical ability.”
“Performance Connectivity has worked with Equality for 4 years and has helped guide us through our expansion process. Over the course of working with them, our school has over doubled in size and moved from being at one location to two locations. This move took a lot of brainstorming and planning to effectively execute the expansion, and PCI helped us to strategize how to best grow our technology to meet our demands, including the design of two new computer labs. Our staff members feel as if PCI is part of our staff as they have always gone above and beyond to ensure we have what we need to run effective operations at our school buildings.”
“We are very happy with PCI’s Remote Management Plan. When we have a computer problem we just go online and “chat” with the on-call tech. Often the problem is solved right then as the tech goes into our system, diagnoses and fixes the problem. There’s no more waiting for a tech to arrive at the office hours later.”
“As a small insurance agent we could not afford the luxury of an in house IT person and since we rely so heavily on our computer system it is imperative that our network be up and running. We have been dealing with PCI for over 15 years and they have never let us down. I keep up on the insurance industry, they keep up on computer technology.
Prior to the managed service plan our system would glitch once a week, now with the Tuesday night check up we seldom have any down time. The remote access technology has been a real win win for us and PCI. They don’t need to waste valuable time sitting in traffic and we get our issues resolved quicker.
You buy insurance “in case” something real bad happens. We buy managed service to “prevent” something bad from happening.”