Proactive Monitoring

Proactive Monitoring is truly of benefit to every business that relies on a computer network, regardless of size. If you don’t want to waste time and resources troubleshooting avoidable errors then proactive monitoring is for you. With proactive monitoring,  experienced IT engineers diagnose and resolve your tech problems BEFORE they get the chance to interrupt business operations, meaning less wasted time, money and energy for you and your employees. 

What is proactive monitoring?

Proactive monitoring is 24-7 observation of services to see how they are performing. This includes making sure that there are no vulnerabilities or irregularities in an application, computer, network, or security system. Proactive monitoring provides an overall health and status check that informs IT technicians’ decisions and action plans.  The tech engineer first establishes a system of alarm conditions and threshold metrics that, when triggered, alert them that a problem has occurred at some level of daily operation.

What are the benefits of proactive monitoring?

  • Continuous evaluation and supervision. IT engineers oversee your systems, performing diagnostics that evaluate the efficiency of your hardware and the overall health of your systems. They will vet and install beneficial patches and upgrades that improve your network performance and fortify weaknesses in your security. If any unforeseen hiccups occur, knowledgeable staff are aware of it immediately and can take the appropriate measures to fix the problem before it causes a disruption. 
  • Optimal efficiency and protection. Your business network will run at peak performance and operate with the latest protections against hackers and other threats, because IT engineers who know what to look for and which patches are the most effective will be watching over your system closely. 
  • Fewer interruptions and problems. A majority of tech issues can be resolved remotely before they hinder performance. With proactive monitoring, diagnostic reports are reviewed regularly for inefficiencies and abnormalities. Then these issues are addressed and resolved IMMEDIATELY, while your team gets nothing but consistent, reliable usage out of their tech devices and software.

The fundamental benefit of this is ensuring that problems can be dealt with before they impact business continuity. Proactive monitoring also allows techs to benchmark system performance, which can be helpful when planning and implementing upgrades. Monitoring systems can generate trending information reports that provide useful information when fine-tuning new or existing technology. It allows technicians to judge the efficiency of CPUs, servers and network input and output; these reports help techs optimize systems for peak performance, which saves money that would otherwise be spent on needless upgrades. This information also helps business owners plan for future upgrades and expansions by highlighting trends in growth, storage-use and other important factors.

Why should PCI do my proactive monitoring?

Our IT staff closely monitors our clients’ technology for both optimal performance and security. We take our work very seriously; the safety and efficiency of your systems are paramount to our success. With PCI, you can relax knowing your devices are being proactively regulated by experienced IT engineers.

Are you ready to improve your business with PCI’s proactive monitoring?

We’re ready to create effective IT solutions that meet the needs of your business. To get started, just ask our experts how we can help improve your business with our proactive monitoring. Don’t worry, there’s no commitment necessary – we provide the quality service we’d like to receive ourselves. When you reach out to us for help, we’ll take the time to discuss your current situation and help you make smart decisions as you move forward with your business tech. Let’s get started today!


Performance Connectivity Inc.

2900 Westchester Avenue, Suite 105
Purchase, New York 10577

Main Office: (914) 934-9775
Sales Department:  (914) 368-1251